New medication requires an appointment for medical
evaluation. Your Rx may allow for up to a 30-day supply. The new medication may be
switched, or supply increased, at your provider's discretion. Follow-ups may
also be required to evaluate dosage.
New prescriptions are sent to your pharmacy on file on the
same day. Your insurance company may require a preauthorization and approval may take
up to two weeks. Alternative insurance formulary may be considered.
Refill prescriptions may take up to two business days to
complete. It's important to know when its time to schedule your next appointment
to avoid running out. Most phones allow having the ability to provide reminders.
When in doubt, call 480-892-1212 for help. Unless urgent, no
refills will be processed outside of normal business hours (including holidays).
- Narcotics, Antibiotics, and Sedatives cannot be re-filled over
- Narcotics (controlled or scheduled) lost or stolen will not be
re-filled – no exceptions